Guest Services Agent

Work Setting: Hotel

Hours of Work: Full Time

Number of Positions Available: 2

Specific Skills:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Provide information about services available in the community
  • Arrange services required for guests with special needs
  • Customer service oriented

Credentials (certificates, licences, memberships, courses, etc.): N/A

Business Equipment and Computer Applications

  • Computerized reservation system
  • Basic computer skills (will train)
  • General office equipment
  • Internet browser

Security and Safety: Bondable

Essential Skills

  • Reading text
  • Document use
  • Numeracy
  • Writing
  • Communication
  • Working with others
  • Problem solving
  • Decision making

Education: Completion of high school

Please apply in person between 9:00am-5:00pm with resume to:

Manitoulin Hotel & Conference Centre
66 Meredith St E
Little Current, ON
P0P 1K0

Or Email to:
gm@manitoulinhotel.com